What can you count on?

Ever feel like the only thing you can count on is your calculator?

 At times it may be frustrating, but are you that person that others can count on? 

“Trust Takes Years To Build, Seconds To Break And Forever To Repair”                     

                                                                                                                           – Dhar Mann

Trust isn’t a word that we can throw around carelessly. And it certainly is not something we should take for granted.

The belief that someone or something is good, honest, and reliable makes them trustworthy. It is the most valuable asset you can have as a person or a business.  You only want to surround yourself with people and companies that are trustworthy. Therefore it goes without saying, it is a must that your business is always worthy of people’s confidence and trust. 

Trust has become a form of currency that allows business owners to build networks and create meaningful relationships with customers, contractors, and other businesses.

Trust, after all, is an unspoken agreement between your business and another entity or organization. It’s a way of understanding each other’s needs and being sincere with what you have agreed on. 

Hence, trust is essential in the development of professional relationships, be it with CEOs you meet at a conference, the clients you handle, and employees who are giving their all for the company. 

Building trust comes in many forms, such as:

• Building a team that engages and resolves a problem right away. 
• Forging alliances among like-minded entrepreneurs.

Meeting your clients’ expectations, no matter how unreasonable they may seem.

How can you, as the business owner, ensure you are emulating the concept of trust in your organization?

For sure, you will be thinking about organizing relationship-building activities.   When it comes to selling a product or service, you might want to make sure these meet the standards of your clients. They will appreciate it more if you empathize with them and be a formidable ally. 

Generally, you will need to make sure that you show a certain level of sincerity when it comes to dealing with your clients.

Some of the best ways you can highlight trust in your relationships with clients include:

1. Be transparent with the types of processes you are handling. 
2. Be available for queries at any time.
3. Make sure you resolve specific problems right away.
4. Issue receipts and document every bit of detail you capture throughout the interaction.
5. Showing enthusiasm, especially when your client needs to resolve an issue urgently.

Trust in business is all about standing by your clients no matter what. We need it now more than ever to build a sustainable business based on the principles of honesty and integrity.

Repairing broken trust is not an easy or quick process for either party.  It is worth going the extra mile to make sure that as a person and as a business owner, just like the calculator, people can always count on you!